Anyone in Waterford who has a difficulty with a public service and wants advice on what to do about it can talk to the Ombudsman in person on Thursday.
Ombudsman Peter Tyndall and staff from his office will run a ‘complaints clinic’ in the Tower Hotel from 10 until 7 to take complaints, and provide advice and assistance.
The Ombudsman investigates complaints from the public about public services such as those provided by government, the HSE, local authorities and public hospitals.
There were 60 complaints from Waterford in 2016.
The Ombudsman will also visit one of the three direct provision centres in Waterford, meet with Waterford County Council and University Hospital Waterford.
Ombudsman Peter Tyndall said “We work with public service providers to secure results for people who have been unfairly treated. We address the individual wrongs and stop them from happening in the future to others. This is the most effective way of improving public services for everyone.”
For more information see www.ombudsman.ie