On Friday, 23rd of February, the annual Waterford Business Awards will take place in Faithlegg House Hotel in association with Waterford Chamber, WLR and Waterford City and County Council , celebrating the best in Waterford business across 10 categories. In each category, 3 local businesses are shortlisted, and every day on WLR in the lead up to the gala awards ceremony, we’ll be putting the spotlight on a different awards category:
Today it’s Customer Service Excellence sponsored by KBC Bank and the shortlist is:
THE BOOK CENTRE
The Book Centre has been a locally owned family run business in Waterford for the past 44 years, under the Ryan family who have been in business in Waterford since 1798. The jewel in the crown of John Robert’s Square, it is widely acknowledged for supporting the local community. The team at The Book Centre go above and beyond to meet every need of their customers and to provide the best quality environment and product in an atmosphere that people want to return to again and again, be it to browse their myriad of products or to sit and relax with a coffee and treat.
HAVENWOOD RETIREMENT VILLAGE
HavenWood Retirement Village was founded in 2005 by Dublin native Padraig Dolan when he partnered with a development company to design, build and develop the first retirement village in Waterford city. HavenWood opened its doors to residents in early 2007 with 17 staff and today there are 77 staff employed at the Ballygunner facility. Twelve years on from opening the doors, HavenWood has earned an unrivalled reputation for providing exceptional care to residents in the nursing home and assisted living homes in Ballygunner.
Momo is a multi-award winning restaurant and a firm favourite on the Waterford cuisine trail. Featuring fresh and healthy cuisine that celebrates the local food producers of Waterford, Momo present dishes rich in flavour and finesse in a relaxed and casual atmosphere. Kamila and Harry O’Neill, along with their team look after their customers like they would their family and friends and love to get to know people and watching families grow with them on their journey.
The Book Centre, Momo and Havenwood Retirement Village have been shortlisted for the Customer Service Excellence Award, sponsored by KBC Bank Ireland, in the Waterford Business Awards. The winner will be announced at a gala ceremony in Faithlegg House Hotel & Golf Club on Friday, 23rd Feb with Waterford Chamber of Commerce.
Posted by WLR FM on Monday, February 12, 2018
To find out more about each of the nominees in this category, listen to Déise Today every morning from 10am-midday to hear interviews with the business owners and check out more videos on WLR’s Facebook and on the dedicated page on WLRFM.com