Aer Southeast has announced that it is to refund fares to those who’ve booked flights for its new services from Waterford to the UK.
The Company was this week forced to cease the sale of tickets by the Commission for Aviation Regulation when it found that the carrier did not have the required tour operators licence.
The airline have now stated that all those who have already reserved flights will be fully refunded.
Aer Southeast chief executive, Einar Adalsteinsson, has apologised for the inconvenience caused to customers, who will be 100 per cent reimbursed via electronic transfer to the customer’s bank or credit card account.
Aer Southeast says it remains fully committed to operating flights between Waterford, London-Luton, Manchester and Birmingham, and we will work closely with CAR in the coming weeks to ensure that the correct licensing system is put in place.
In a statement Waterford Airport says it regrets that the airline will not be a position to operate services on the 24th July as originally planned, and welcomed Aer’s decision to issue refunds.