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Waterford company RelateCare to create 350 jobs in 2022

Waterford company RelateCare to create 350 jobs in 2022

Waterford healthcare support firm RelateCare, part of the Akusus Group, is set to create 350 jobs in Ireland and the US next year.

The healthcare communications and managed services business has grown rapidly employing more than 500 people in 2021 and has also experienced significant revenue growth.

RelateCare will establish a new hub in Tralee next year, where it will employ 40 to 50 people initially, growing to more than 200 over three years.

The remaining jobs will be based in Waterford and the US.

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The Waterford-based company started off as outsourcing company Rigney Dolphin, which then began collaborating with the Cleveland Clinic in Ohio around 2009, before RelateCare was founded in 2013 with just five employees.

The company is headquartered in Waterford and employs 500 directly in the city, with hubs in Cleveland, Ohio and Little Rock, Arkansas.

Overall the group employs more than 1,300 people, with 950 employees in Ireland and 350 across the United States.

RelateCare Group CEO, Conor O’Byrne told WLR News there's a range of roles on offer:

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"We've been very successful not only in the last 12-18 months, but over the last 10 years we've been working with the biggest and best known health systems in the US and working here with the HSE. Obviously, over the last couple of years there's a huge demand for support and staffing across these organisations and we're happy to help these organisations out in their time of need."

Mr O'Bryne says they are continuing to recruit here and there are a range of roles on offer:

"We have frontline roles where employees are scheduling appointments across patient health systems, we have insurance verification roles, we also have clinical roles coming on board for registered nurses coming on board in Ireland and the US and plenty of managerial and support roles as well across the business."

The company has also announced the appointment of Liz Shanahan as Chairperson, who said:

“As an Irish person that has worked abroad over many years, I am honoured and humbled to be asked to lead the Board of one of Ireland’s most successful indigenous businesses. It's a real global leader in its sector, achieving that with very little fanfare or recognition locally. I am so pleased to be a part of a business that has succeeded in balancing its strong roots and commitment to Ireland, whilst blazing a trail across the US.”

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